What are the remedies available under Consumer Protection Act?

What are the remedies available under Consumer Protection Act?

9 Essential Remedies Available to Consumers under Indian Consumer Protections Act

  • (a) Removal of Defects:
  • (b) Replacement of Goods:
  • (c) Refund of Price:
  • (d) Award of Compensation:
  • (e) Removal of Deficiency in Service:
  • (f) Discontinuance of Unfair/Restrictive Trade Practice:
  • (g) Stopping the Sale of Hazardous Goods:

What are the rights of consumers in South Africa?

Right to Fair and Honest Dealing; Right to Fair, Just and Reasonable Terms and Conditions; Right to Fair Value, Good Quality and Safety; and. Right to Accountability by Suppliers.

What is the nature and scope of remedies under the Consumer Protection Act?

(a) It is applicable to all goods, services and unfair trade practices unless specifically exempted by the Central Government. (b) It covers all sectors private, public as well as co-operative. (c) It provides three tier machinery for settling consumer grievances. (d) It provides six rights to consumers.

What are the reliefs available to consumers under the Consumer Protection Act 2019?

i To remove the defect in goods or the deficiency in service. ii To replace the defective product with a new one free from any defect. iii To refund the price paid for the product. iv To pay a reasonable amount of compensation for any loss or injury suffered by the consumer due to negligence of the opposite party.

What are the 5 responsibilities of a consumer?

Five consumer responsibilities include staying informed, reading and following instructions, using products and services properly, speaking out against wrongdoing and lawfully purchasing goods and services.

What are the reliefs available to consumers under the Consumer Protection Act, 2019?

Which of the following Cannot file a complaint under Consumer Protection Act?

1 Answer. (d) A person who obtains the goods with no consideration.

Which of the following is not a right of consumer?

The right to false information is not the right of consumers.

What are the 5 basic rights of consumers?

In this lesson, we will identify and discuss the five major rights of consumers: safety, information, choice, voice, and redress.

What rights are available to consumers?

Consumer Rights

  • Right to value for money: Products and services MUST give value for money.
  • Right to Safety: Protection from hazardous products, services, and production processes.
  • Right to Information:
  • Right to Choose:
  • Right to Redress:
  • Right to Consumer Education:
  • Right to Representation:

What is a voetstoots clause?

The voetstoots clause is essential to the purchase of all second hand residential property which may well have deteriorated through normal wear and tear or which may be defective to some extent as a result of its constant use or through natural decay over a period of time.

Can a buyer avoid the consequences of a voetstoots sale?

‘It is trite that if a buyer hopes to avoid the consequences of a voetstoots sale, he must show not only that the seller knew of the latent defect and did not disclose it, but also that he or she deliberately concealed it with the intention to defraud.’

What is a voetstoots?

The word voetstoots is the action of buying something ‘as is’, that is ‘just as it stands’ in whatever condition it is, warts and all.

What does the CPA say about voetstoots?

However, the CPA gives purchasers the right to goods which are free from any defects and places the purchaser in a more favourable position. The voetstoots clause cannot be included in sale agreements where the seller is acting within the course and scope of its ordinary business.