How do I get a replacement HPB tracker?

How do I get a replacement HPB tracker?

If you have lost or thrown away your HPB fitness tracker, please call 1800 567 2020 or email us at [email protected] for assistance.

How do I get my HPB Tracker for free?

Make an appointment to collect a HPB fitness tracker on the Healthy 365 app….Check your HPB fitness tracker collection eligibility by following these simple steps:

  1. Step 1: Check Eligibility. You are eligible if you:
  2. Step 2: Download or launch the latest version of Healthy 365 app.
  3. Step 3: Book an appointment.

Who is eligible for HPB tracker?

HPB is providing a free tracker to those who are signing up for the first time for the challenge. Participants of past seasons who did not collect a tracker in the previous season, or who completed all six “Steps Rewards” tiers in previous seasons, are also eligible for the wearable device.

Why is my HPB tracker not working?

Make sure that your HPB fitness tracker is not mistakenly paired directly to your phone’s Bluetooth. If so, go to “Settings” > ”Bluetooth” > Select the connected HPB fitness tracker > Proceed to ”Forget Device/Unpair” to unpair from your mobile phone. Turn your mobile phone’s Bluetooth off and then turn it on again.

How do you change the tracker on Healthy 365 app?

In the “Profiles” tab, select “My Tracker” and tap on “Change tracker”. Then, select “Other fitness apps” and select “Actxa”.

How do I book an appointment with tracker exchange?

Visit to book an appointment. Enter your full name registered in the Healthy 365 account* and the last 4 characters of your NRIC. *If you are exchanging on behalf of others, enter the tracker owner’s details instead. Select your preferred date and location*.

How do you charge steps tracker?

If your Force needs recharging, follow these steps:

  1. Plug the charging cable into a USB port on your computer, or into USB wall charger cube.
  2. Plug the other end of the charging cable into the port on the back of the Force.
  3. A battery icon on the display will show the charging progress.

How do you use the national step challenge watch?

Press and hold the button on the left of the display to switch on the steps tracker*. Tap on the green button on the dashboard of the Healthy 365 app to start pairing your steps tracker. Wait for the 4-digit prompt to appear on the Healthy 365 app. Tap on the steps tracker* for the 4-digit PIN.

Why is my step tracker not working?

If it is a new pedometer, try changing the battery to see if that corrects the problem. It may have been sold with the battery already running. If your Fitbit or other rechargeable fitness tracker is having to be recharged more frequently than usual, do a hard reset. Check the website for instructions.

Why can’t my tracker sync?

Turn off & on: Wifi, Mobile Data, Bluetooth. Also for Android devices, kindly ensure that your tracker is not paired to your phone under the Bluetooth setting (under your phone setting). If it is paired, kindly unpair it. Turn off and on the tracker.

How do I reset my step tracker?

Place your Fitbit into its charger and plug into a USB outlet. Press and hold the physical button on the left for around 8 seconds (4 seconds on Fitbit Charge 2). When you see a smiley icon (on Fitbit Charge 3 and 4) and the tracker vibrates, your Fitbit has restarted. You are now ready to use it again.

How do I sync my step tracker?

Select the ‘Profile’ tab and tap on the ‘My Tracker’ card. Go to ‘Home’ and tap on the ‘Sync’ button to sync for the first time. Your fitness tracker should sync automatically after the first sync. Tap on the ‘Change tracker’ button.