Miscellaneous

Is ManageEngine a US company?

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Is ManageEngine a US company?

The Company ManageEngine is the Enterprise IT Management Software division of ZOHO Corp. Founded in 1996 and known until 2009 as AdventNet Inc., The Corporate office of ZOHO Corp. is located in Pleasanton, CA with offices in North America, Europe and Asia.

What is ManageEngine used for?

About us. ManageEngine crafts the industry’s broadest suite of IT management software. We have everything you need—more than 60+ enterprise products and 60+ free tools—to manage all of your IT operations, from networks and servers to applications, service desk, Active Directory, security, desktops, and mobile devices.

How do I install Managedegine ServiceDesk Plus on Windows?

Installation on Windows

  1. STEP 1: Download the EXE file.
  2. STEP 2: Sign License Agreement.
  3. STEP 3: Select ServiceDesk Plus MSP Edition.
  4. STEP 4: Select the Installation Directory.
  5. STEP 5: Naming Program Folder.
  6. STEP 6: Enter Web Port Number.
  7. STEP 7: Configure Database.
  8. STEP 8: Register for Technical Support.

Is ManageEngine desktop Central spying?

At ManageEngine, we do not use third-party software to track website visitors. We take your privacy seriously and use our own tools hosted in our data centres. Your data is yours, and we never monetize it for advertisement purposes.

What is ServiceDesk?

What is a service desk? ITIL’s definition of a service desk is as follows: “The single point of contact between the service provider and the users. A typical service desk manages incidents and service requests, and also handles communication with the users.”

How do I set up a survey in ManageEngine?

Configuring a General Survey

  1. Click Admin–>Survey Configuration (User Survey) and click General Survey.
  2. Provide a title and description to your survey.
  3. You can send survey to all accounts or selected accounts. To send survey to all accounts, enable This survey is applicable to all accounts.

Can Jira be used as ITSM tool?

Is Jira an ITSM tool? Short answer: a resounding yes. Jira from Atlassian is loved the world over for its customisable planning, project, and tracking tools.

Who owns Jira service management?

Atlassian
Jira (software)

Developer(s) Atlassian
Operating system Cross-platform
Type Bug tracking system, project management software
License Proprietary
Website www.atlassian.com/software/jira