What happened to yoox?

What happened to yoox?

What happened? Yoox, the outlet luxury e-commerce player of Yoox Net-a-Porter (YNAP), announced today that it will exit the China market on February 18, 2020. YNAP will focus on developing its two luxury portals, Net-A-Porter and Mr. Porter, in China.

Who owns yoox?

75% of Yoox is owned by private equity with Capital Kiwi (Italy), 360 Capital Partner (Net Partners, Italy) and Balderton Capital (then the European offshoot of Benchmark Capital – now independent), Co-founder Federico Marchetti owned 9% and 16% were owned by senior managers.

Is yoox owned by net-a-porter?

NET‑A‑PORTER is part of the YOOX NET‑A‑PORTER GROUP, following the merger of YOOX Group and THE NET‑A‑PORTER GROUP in October 2015. THE NET‑A‑PORTER GROUP LIMITED is a registered company in England & Wales (UK company number 382 0604).

What brands does yoox own?

YOOX NET-A-PORTER is a unique ecosystem with an exceptional offering including four multi-brand online luxury stores NET-A-PORTER, MR PORTER, YOOX and THE OUTNET as well as its ONLINE FLAGSHIP STORES division which partners with world leading luxury brands to power their own e-commerce destinations.

Is yoox a reputable site?

Overview. YOOX has a consumer rating of 2.03 stars from 404 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about YOOX most frequently mention customer service, credit card and wrong size problems. YOOX ranks 236th among Women’s Clothing sites.

How do I contact yoox?

We are here to help. We are here to assist you from Monday to Friday 9 am to 11 pm, excluding holidays . You can also call us at our toll-free number 1-855-529-4494 – Monday through Friday from 9 am to 11 pm EST, excluding holidays .

Where does yoox ship from?

Bologna (Italy)
We ship all orders from our warehouse in Bologna (Italy).

Are yoox products authentic?

Yes, all of the products on yoox.com are authentic, guaranteed by direct and well-established relationships with designers, manufacturers and authorized dealers.

What is yoox customer care email?

9.3 For further information on our Privacy Policy, you can contact our Customer Care, selecting “Privacy”, or send a request to the email address [email protected] or to the registered office of the Vendor (YOOX NET-A-PORTER GROUP S.p.A., via Morimondo, 17 – Milan 20143, Italy).

How long does yoox take to ship to us?

Delivery times begin one business day after the order is placed. This is due to the time difference between North America and Italy, where most of our products are shipped from….

Shipping Times Cost
Standard 12-15 business days $ 9.95
Express 2-4 business days $ 19.95

How can I contact yoox?


  1. Email.
  2. Phone 1-855-529-4494 Monday-Friday. from 9 am to 11pm ET.

How do I contact YOOX by phone?


  1. Email.
  2. Phone 0800 086 8448 Monday-Sunday. from 7am to 8pm UK Time.